A Program (or Project) Management Office (PMO) is a department or group within an organization that is usually tasked for the delivery of projects and programs. Most organizations that work on various projects and programs establish PMOs as a central organization to standardize the delivery of projects and programs, thus bringing delivery and management efficiencies to the organization. By definition, therefore, a PMO also acts a center of excellence for the discipline of project management. The functions and processes of a PMO vary from one PMO or another depending on the PMO’s charter. For example, PMOs that have complete authority over the delivery of projects and programs (also referred to as Controlling PMOs) have different functions and processes along with a different governance structure than the PMOs that are established simply to provide support functions such as those of document control and standardization of the project management methodology. Such PMOs are called ‘Support PMOs’.
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