Insights
Insights
Free articles on AI strategy, governance, security, data and operations, organized by the same six areas as our Research library.
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From Assistance to Action: Understanding AI Agents and Automation
An assistant that drafts an email and a system that sends it do not have the same authority. Define what an agent may decide and do.
The Economics of AI in IT: Productivity, Cost, and Business Value
Time saved, capacity released, and money saved are different outcomes. A credible AI investment case explains the connection.
Trust, Security, and Accountability: The Foundations of Responsible AI Delivery
Trust in an AI service requires examining correctness, protection, and accountability separately, with evidence that boundaries are enforced.
How AI Could Reshape IT Careers: Tasks, Roles, and the Experience Ladder
Tools change tasks, but employers decide how roles, staffing, and training respond. Here is how to read the evidence on IT careers.
What IT Professionals Need to Learn as AI Changes Their Work
The goal is not to master every new tool but to become better at delivering and evaluating work as the tools change.
The 2026 Memory Crunch: How DRAM and HBM Shortages Are Repricing AI Infrastructure
Memory has become one of the most volatile lines in the AI infrastructure budget. How the 2026 shortage happened, how long it may last, and a procurement playbook for CIOs.
AI-Ready Data Needs AI-Ready People: Why Governance Culture Is the New Bottleneck
New Gartner research says cultural resistance, not budget, is why data governance fails. What that means for AI programs, and four stages for moving governance into the flow of work.
Deadbugz and the MCP Supply Chain: How to Stop Malicious Tools From Hijacking AI Agents
A malicious MCP server that behaves well until it is trusted. What the August 2026 Deadbugz campaign teaches security leaders about the AI agent supply chain, and five controls to put in place.
EU AI Act After the Digital Omnibus: The New Compliance Calendar and What Not to Delay
High-risk AI obligations under the EU AI Act now start in December 2027 and August 2028. Transparency duties did not move. A clear calendar and a plan for using the extra time.